An open mindset and proactive customer approach for Zimmer Biomet. It works and our Sales Reps feel at ease.

Today, doctors and hospitals expect their suppliers to find solutions together with them, rather than being served from a subordinate mode.

They expect a partner who thinks along with them in a world that is constantly evolving. This approach requires an open mindset and a pro-active attitude from our employees.

In the medical sector in which Zimmer-Biomet is active, this approach contributes greatly to the comfort and healing of patients. But also to TOP performances that doctors and medical teams have to demonstrate in order to achieve successful medical procedures.

To allow our people to evolve towards an open mindset and proactive customer approach, that goes hand in hand with achieving our commercial goals, we have worked with marbl since 2014. Together we opt for a phased development process in which learning, sharing and experiencing by practicing in reality between the various modules is the right mix for us. It works and our Sales Reps feel at ease.

Steven De Pauw

Sales Manager Recon North Zimmer Biomet

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